… so one really shouldn’t expect any level of customer service whatsoever.

Still …

If you’re going to have email addresses on customer support pages, at the very least set up an autoresponder to let me know you’re going to ignore my request for help.

Or something.

It’s really infuriating to set up a Twitter account for a globally known brand, then have that account hacked be something or someone called “bnal,” then make dozens of requests to Twitter for some kind of assistance and attention, with the total result after about a week being …

… nada.

Feh.

MAY 7 UPDATE: Looks like a week of kvetching has had some effect. I hope the effect holds.

MAY 31 UPDATE: It hasn’t.

This entry was posted on Thursday, May 7th, 2009 at 5:37 am and is filed under Internet Stuff, Social Media.