Irony Alert
Thursday, August 11th, 2011Yesterday I received the following email with the following subject line: “Email is Dead: Embrace Social Media”
Hi Craig,
Social media, despite its centrality in our daily lives, still causes most businesses to tremble with fear. They fear liability over what employees may post in their official capacity. They fear embarrassing information posted by employees, both current and potential, in their off hours. They conduct social media “background checks” to ferret out anything that might reflect poorly on the business. Such is this fear that social media sites are discouraged or outright blocked at many workplaces.
As modes of business communication, social media channels are treated as loudspeakers, with messages painstakingly cleared through legal and public relations, polished to perfect sheen and void of real meaning. Meanwhile, email remains the central trusted tool of business communications. Used internally, it is the official channel for directives, meeting planning and document-sharing. It is the central way to communicate anything that matters both within your organization and to any collaborators. For external communications, email lists are built, maintained and bombarded. Huge marketing dollars are spent formulating email segmentation strategies, word-smithing, and tracking open rates.
All of this is entirely backwards.
To learn why, check out the link here: http://www.txchnologist.com/volumes/advanced-manufacturing/to-corporate-america-subject-email-is-dead-embrace-social-media-by-jacob-kramer-duffield
We’d love it if you could share this story with your readers. You may link to the story, run part of the story with a link back or share the story on your social networking sites.
Please let me know if you have any questions.
To which I responded:
Thanks for reaching out – which, ironically, has taken place via email and not social media. Thoughts on that?
I’ll update this post if/when I get a response.
UPDATE: Please be sure to check out the comments for this post.