5 Tips For Getting the Most Out Of Your Social Media Efforts

August 29th, 2011

According to Ticketmaster, that is, which recently disseminated the following information to their marketing partners:

We analyzed our social media campaigns across 2.2 million fans in our online communities and by following these easy tips, we believe you can generate even better results:

  • Don’t saturate your community. Post 2-3 messages per day with a balance of 1/3 of the messages dedicated to fan engagement (questions and content designed to create conversation around entertainment and live events) and 2/3 dedicated to marketing events and sponsors.
  • Choose the best days of the week. Marketing messages posted on Monday, Wednesday and Sunday afternoons drive 50% more ticket sales than other days of the week.
  • Seek engagement. Marketing messages that include a question at the end increase revenue by 33% and engagement by 70%.
  • Offer content. Marketing messages with photos drive 2X as many ticket sales as those without photos.
  • Keep it simple. Adding more than one link (for example, YouTube link plus ticket link) decreases individual link clickthroughs by 40%.

A lot of this advice is pretty universal to all social media efforts, but I find that second bullet point particularly interesting. I wonder if other industries are experiencing the same sort of spikes on Monday, Wednesday and Sunday afternoons or if that’s unique to ticket sales. Hmmmmm.

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