I’m usually not a fan of social media lists (too often they’re packed with fluff) or of posts that talk about what giant brands do online (too often the lessons aren’t really lessons, they’re just examples of what big brands are doing and they don’t apply to anyone in a practical sense).

This list of 23 things great brands do in social media, though, is relatively substantive and has a lot of pithy social media 101 for any business looking to engage customers and potential customers online. Check it out.

(Hat tip to Barbara Pflughaupt for the link.)

This entry was posted on Thursday, August 18th, 2011 at 8:55 am and is filed under Internet Stuff, Marketing Stuff, Social Media.