Personalization Vindicaton
Sunday, July 31st, 2011I’ve been ranting for years about the “personalization” of email, including this post from 2008 and this one from earlier this year.
So it’s hard not to feel vindicated when I read today that “personalization in subject lines dramatically reduces both open rates and click through rates — with open rates of 6.7% (compared to 11.2% overall) and click through rate of 1.2% (compared to 1.6%).” For the data source and more interesting numbers about email, check out this business2community post.
Takeaway for marketers: By and large, personalization is just another gimmick. Forget the gimmicks, just give your email recipients what they want in clear, concise language. Duh.