Campaign Monitor is an excellent service for email marketing, sending newsletters, maintaining email lists and more. I’ve used them quite a bit over the last several years.

This morning, I woke up to the news that Campaign Monitor was hacked — the victim of “a deliberate, planned and complex intrusion.” It doesn’t seem that any of my accounts were specifically accessed, but I have to give the Campaign Monitor team extremely high marks for handling a lousy situation as well as anyone can expect.

Read more about all this over here on the Campaign Monitor blog — which serves as a textbook example for companies on how to address a crisis with honesty and transparency.

This entry was posted on Tuesday, August 11th, 2009 at 8:45 am and is filed under Internet Stuff, Marketing Stuff.