In the full panoply of business buzzwords, “viral” continues to hold and lengthen its lead as the most misused word in marketing today.
When a big-ticket agency presents a six-figure recommendation for online advertising and labels ads on blogs as “viral,” I just want to spend a few hours doing primal screams.
It bears frequent repeating: An ad on a blog is not “viral.” Posting a video on YouTube is not “viral.” Creating an interactive element is not “viral.”
Kevin Glennon explained it well a while ago. You can find a link to his must-read article, “Understanding Viral,” over here.
Takeaway for marketers: If you’ve been at the online game more than six months, you should know better than to try passing off a conventional online tactic by calling it a “viral” tactic. And if an agency is trying to pass something off to you as “viral,” know enough to call them on it.