Shopping for electronics online and thinking about taking a printout of the Best Buy Web page into Best Buy so they’ll match the price and you can get the item on the spot at the online price?

Not so fast. Looks like there’s a Best Buy site for the public and a site for the in-store crowd, and the prices don’t always match.

Employee error? Machiavellian manipulation? Whatever’s going on, there’s an awful lot of customer confusion and dissatisfaction happening as the result of Best Buy squeezing an extra $20 on a $300 digital camera. Is it really worth the bad blood, though?

This entry was posted on Wednesday, March 7th, 2007 at 8:49 am and is filed under Internet Stuff, Marketing Stuff.